Ans: Our online ordering system will ask for all the important information you should submit.We have option of Buyer Login.Do complete that form before buying.
Ans: If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product.
Ans: Shipping costs are dependent on your location and products on your order. Some products need to be shipped in dry ice. These dry ice shipments have a slightly higher shipping fee.